FREQUENTLY ASKED QUESTIONS

Will this fit in my bat bag?

Yes! It’s designed to fit in all standard bat bags. Lightweight and compact.
Does it work with all bats?

Yes. The On Deck Seat works with any regulation baseball or softball bat over 24 inches in length, including aluminum, composite, and wooden bats. It is not designed for toy bats, foam bats, or miniature bats. For best stability, use it with standard game-ready bats used in youth, travel, high school, and recreational play.
Is there a weight limit?

Tested up to 300+ lbs. Coaches and parents use it too.
Is this a kids-only product?

Not at all. Anyone on the sideline can use it — players, parents, coaches.
What is your return policy?

We accept returns within 30 days of delivery for unused, undamaged items in original packaging.

Buyer is responsible for return shipping.
To start a return, contact us at: hello@ondeckseat.com
Do you offer free shipping?

Yes! Free Shipping On All Orders

RETURN POLICY

We get it — sometimes things just don’t work out.

We accept returns within 30 days of delivery for unused, undamaged items in their original packaging.
Buyer is responsible for return shipping.
Refunds will be issued to the original payment method once we receive and inspect the item.
We cannot accept returns on used products or items not in resellable condition.

To start a return, email: hello@ondeckseat.com

We’re a small business and want to make things right — if you ever have questions or special circumstances, just reach out.

WARRANTY INFORMATION

We stand behind our products.

The ON DECK SEAT comes with a 30-day performance guarantee.
 If there’s any issue with the durability or function due to manufacturing, we’ll replace it or refund you — no hassle.

This warranty does not cover:

  • Damage from misuse or modification
  • General wear and tear
  • Improper storage or transport (e.g., left in extreme heat)

Warranty claims? Reach out to: hello@ondeckseat.com

SHIPPING POLICY
  • We currently ship anywhere in the U.S.
  • Orders typically ship within 2–4 business days
  • Shipped via USPS Ground Advantage or UPS Ground (based on region)
  • Free shipping on all orders.
  • Tracking provided via email once your order ships

We’re working on expanding to Canada and beyond — stay tuned!

PRIVACY POLICY

Protecting your info is a priority.

We only collect what we need to process orders and support you — name, email, shipping address, and payment details.
We do not share or sell your information.
All payments are handled securely through encrypted gateways.

Questions? Contact: hello@ondeckseat.com

TERMS OF USE

By using OnDeckSeat.com, you agree to the following terms:

  • Do not misuse the site or attempt to harm the experience for other users
  • Product descriptions, pricing, and availability may change without notice
  • All content is the intellectual property of Dugout Essentials™ unless otherwise noted